Privacy Policy

Crossroads Disability LLC is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights — including how we handle consent for phone calls and text messages.

Information we collect

We collect information you provide directly to us when you fill out a contact form, request a case evaluation, use our AI intake chat, or call our office. This may include your name, email address, phone number, and details about your disability claim. We also store a record of any consent you give for us to contact you.

How we use information

We use the information you provide to respond to your inquiries, evaluate your potential case, communicate with you about your claim, and provide legal services. We do not sell your information to third parties.

TCPA consent & communications

When you submit a form on our website that includes your phone number, you are asked to check a box giving us your express written consent under the federal Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227) and its implementing rules.

By checking that box, you agree that Crossroads Disability LLC and its attorneys may contact you at the phone number and email you provided — including by call, text message (SMS), email, automated telephone dialing systems, and artificial or pre-recorded voice messages — regarding your potential case, our services, and related follow-up.

• Consent is not a condition of representation. You can still hire us or get a case evaluation without giving this consent — just call us directly at 812-956-0888.
• Message frequency varies based on your case and our communications with you.
• Message and data rates may apply from your mobile carrier.
• To opt out of text messages, reply STOP to any text we send. Reply HELP for help.
• To opt out of calls or any other communications, call us at 812-956-0888 or email info@crossroadsdisability.com with the subject "Do Not Contact." We will honor opt-out requests promptly.

We retain a record of every consent — including the exact disclosure text shown to you, the date and time you consented, and the form or page where consent was given — so we can verify the scope of your authorization.

Information sharing

We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate our website and communications (for example, email and SMS delivery providers), under contracts requiring them to protect your information. We may also disclose information if required by law.

Data retention & security

We retain your information for as long as needed to provide legal services, comply with our legal and ethical obligations, and maintain records of consent. We use reasonable administrative, technical, and physical safeguards to protect your information.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you (subject to our legal and ethical record-keeping obligations) by contacting us using the information below.

Contact

Questions about this policy, or to make an opt-out or data request, contact us at info@crossroadsdisability.com or call 812-956-0888.